Careem Bus is an on demand bus service that helps you move around the city in an affordable, convenient and comfortable experience.
Service is currently available in Cairo & Alex.
Our Routes now include:
- Route 1:
- 670E: From 6th of October to Mohandesin
- 670W: From Mohandesin to 6th of October
- Route 2:
- 430W: From 5th Settlement to Maadi
- 430E: From Maadi to 5th Settlement
- Route 3:
- 671E: From to 5th October to Haram
- 671W:From Haram to 6th of October
- Route 4:
- 410E: From Nasr City to 5th Settlement
- 410W: From 5th Settlement to Nasr City
Walking you through the app
— FAQs —
1) What is Careem Bus?
Careem Bus is an on-demand, point-to-point, bus shuttle service. Providing you a better way to commute within Egypt, Careem Bus gives you:
- High Quality
2) Is it a 24/7 service?
We operate on weekdays (Sunday to Thursday) from 6:30 to 9:30 in the morning, and from 15:30 to 18:30 in the afternoon.
3) How do I use Careem Bus?
To use Careem Bus, all you need is a smart phone with internet connectivity. Android and iPhone users can download the app from the Google Play Store or App Store respectively. You can also board any Careem Bus at the respective pickup points and if there is an available seat, you’re ready to go.
4) We are an organisation looking for transportation services. Can Careem Bus help us?
We would love to! Drop your requirement details to email@example.com. Together, let’s make daily commuting more fun and reliable for you and your colleagues.
5) How should I pay for my ride?
We accept cash for all ride payments. Please make sure you have the exact amount in order to help the Captain with change! Online payments are coming soon, so stay tuned.
6) How can I cancel a ride I booked?
You can cancel the ride directly in our app. Please make sure that you cancel before your bus arrives at your stop to avoid any no-show charges! Note that cancellations are subjected to certain conditions. If you do plan on cancelling before a trip, there’s a 50% cancellation charge of your trip fare. For a no-show, there’s a 100% cancellation charge.
7) When do I arrive at my bus stop?
The ETA of the Careem Bus is shown on the Bus app. Please make sure that you are at the stop a couple of minutes in advance to make sure you don’t miss the bus.
8) Will the bus wait for me if I am late?
Please be ready to meet your driver as soon as you make a request. Your bus will wait for a minute at the designated stop.
9) Can I buy a set of rides in advance?
Not currently. However, our team is working on building this feature for you and we hope to roll this out for everyone soon!
10) When does the booking for Careem Bus start?
You can book your Careem Bus from 6:30 to 9:30 in the morning, and from 15:30 to 18:30 in the afternoon, Sunday through Thursday.
11) How do I register for the Careem Bus app?
Our big brother is the most popular ride-hailing service in Egypt and you can login using your Careem credentials. Super easy! 😉
12) How do I book a ride on Careem Bus?
You can search for your pickup and drop-off points in the Careem Bus app. You will be shown a list of available rides between your points, sorted by time and if Careem Bus is available on your route. Select the bus you want to ride on and yalla let’s go!
13) How do I find my pickup point?
You can navigate to your pickup point in the Careem Bus app itself. After your booking, you will be shown the directions to your pickup point.
14) Can I bring other people?
If you want to ride with a friend, make sure they request their own seat on Careem Bus from their app. They can also walk in if seats are available and purchase a ticket from the Captain.
15) Can I change my destination or pickup point?
Nope. Pickup and drop-off points are fixed depending on the route and cannot be changed.
16) Does Surge Pricing apply to Careem Bus?
At the moment, we don’t have surge prices.
17) Why should I choose Careem Bus?
- Safe: With in-ride insurance, thorough background checks for Captains, and constant checks on our buses, safety is our highest priority at Careem Bus.
- Affordable: Save up to 80% when compared with CareemGo prices. You also pay a flat fare without worrying about Surge Pricing.
- Reliable: Careem Bus is all about providing you with the best customer experience that you expect from Careem at a much more affordable price.
Excited? So are we. We can’t wait to see you onboard.