Customer Care is here to help you with any help you might need during or after your ride.
Here are a few steps on how you can raise any complaint through the app!
How to report a problem?
After the ride ends
Step 1: Click on your rides
Step 2: Click on a trip
Step 3: Click on “report a problem”
Step 4: choose an issue
Step 5: Call or email Careem Care
Step 1: Click on the “Safety” toolkit
Step 2: Choose “Help Center”
Step 3: Click on “Get help” on your current ride
Step 4: Choose an issue
Step 5: Call Careem Care
Unable to log into your Careem account?
Contact us on:
Phone Number: 00 800 100628
Social Media: Instagram @Careemqat